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Meet the Manager – Phoenix Resource Centre

Wednesday 06th March 2019

phoenix Meet the Manager – Phoenix Resource Centre

We caught up with Annette Dyer, the manager of the Phoenix Resource Centre, to get the lowdown on life in The Harvey Centre.

  • Tell us a bit about what the Phoenix Resource Centre does?

We are an environmental charity which has been operating since September 2009. Our goal is to practise and promote the importance of recycling, reusing and reducing the items that would have ended up going to landfill. We collect clean usable waste including wood, card and unwanted goods which are available for members to take and re-use!

  • Describe a typical day at the store?

We are always very busy! As well as completing the bog-standard tasks like serving customers and displaying stock, we work closely with our sister store ‘In The Making’ which sells a range of products crafted by students with additional needs.   

  • What’s your favourite part about your job?

Community is a very important thing for us. One of the most rewarding aspects of my job is providing an open ear to lonely residents in the local area. We also love turning waste things into play things!

  • Tell us about a day you’ll never forget at the centre?

One of my favourite days was The Harvey Centre’s celebration for the Queen’s 90th Birthday. It was a day packed with fun, positivity and members of the local community! We thoroughly enjoyed crafting all of the bunting around the centre and running our ‘create-a-crown’ workshop! 

  • What do you love about Harlow and The Harvey Centre? 

I’m a Harlow local, through-and-through! I love The Harvey Centre because everyone is so friendly, from the managers to the shop staff. Everyone is willing to help if you ever have a problem which is lovely to see in such a large centre.

  • What’s your favourite piece of creative that’s been created?

I absolutely loved creating the stags for last years’ Christmas exhibit. However, a piece I hold very close to my heart is our “Under the Sea” project. This was an exhibit where we crafted sea creatures out of recycled plastic to raise awareness of the damage plastic can bring to our oceans. 

  • If you could sum your store up in 3 words what would they be?

It would be our in-store slogan – “recycle, reuse, reduce”!

  • Can you give us a sneak peek into offers and promotions in the coming weeks?

We’ve got lots of lovely offers coming up for our customers. You can revamp your garden with our offers ‘10 bags of seeds for £1’ or ‘5 large bags for £1’. We have even got fancy dress outfits available for just £5 each! We would recommend keeping an eye on Phoenix Live’s page and our website for the latest events. 


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